This office was fabulous. My car was totaled, but luckily I had no major injuries. Still, the paperwork and the hoops that had to be jumped through were incredibly mind boggling. I didn’t expect a huge settlement, but needed help navigating the channels: My insurance, Other party’s insurance, Gap insurance, Dealership, car rental, medical, rehab… Quick interview with Mr. Tim Ryan got me started. Randi (paralegal) was super, guiding me through each step and warning me of traditional dealer reluctance to pay-up. Also, Tera, Monique, and Tiffany were always dependable in relaying messages and clarifying outstanding issues. I could not have survived this without them.